With Apologies to AT&T
I was at home the other night in the middle of my dinner when the phone rang…
ME: Hello.
AT&T: Hello, this is AT&T...
ME: Is this AT&T?
AT&T: Yes, this is AT&T...
ME: This is AT&T?
AT&T: Yes, this is AT&T...
ME: Is this AT&T?
AT&T: Yes, this is AT&T, may I speak to Mr. Byron please?
ME: May I ask who is calling?
AT&T: This is AT&T.
ME: OK, hold on.
At this point I put the phone down for a solid 5 minutes thinking that, surely, this person would have hung up the phone. I ate my salad. Much to my surprise, when I picked up the receiver, they were still waiting…
Me: Hello?
AT&T: Is this Mr. Byron?
ME: May I ask who is calling please?
AT&T: Yes, this is AT&T...
ME: This is AT&T?
AT&T: Yes, this is AT&T
ME: The phone company?
AT&T: Yes, sir.
Me: I thought you said this was AT&T.
AT&T: Yes sir, we are a phone company.
ME: I already have a phone.
AT&T: We aren't selling phones today Mr. Byron. We would like to offer you 10 cents a minute, 24 hours a day, 7 days a week, 365 days a year.
Me: Now, that's 10 cents a minute, 24 hours a day?
AT&T: (getting a little excited at this point by my interest) Yes, sir, that's right! 24 hours a day!
ME: 7 days a week?
AT&T: that's right.
ME: 365 days a year?
AT&T: yes, sir.
ME: I am definitely interested in that! Wow!! That's amazing!
AT&T: We think so!!
Me: That's quite a sum of money!
AT&T: Yes sir, it's amazing how it adds up.
Me: OK, so will you send me checks weekly, monthly, or just one big one at the end of the year for the full $52,560; and if you send an annual check, can I get a cash advance?
AT&T: Excuse me?
ME: You know, the 10 cents a minute.
AT&T: What are you talking about?
ME: You said you'd give me 10 cents a minute, 24 hours a day, 7 days a week, 365 days a year. That comes to $144 per day, $1008 per week, and $52,560 per year. I'm just interested in how you will be making payment.
AT&T: Oh, no sir, I didn't mean that we would be paying you. You pay us 10 cents a minute.
ME: Wait a minute, how do you figure that by saying that you'll give me 10 cents a minute, that I'll give YOU 10 cents a minute? Is this some kind of subliminal telemarketing scheme?? I've read about things like this in the Inquirer, you know.
AT&T: No sir, we are offering 10 cents a minute for...
ME: THERE YOU GO AGAIN. Can I speak to your supervisor?
AT&T: Sir, I don't think that will be necessary.
ME: I insist on speaking to a supervisor.
AT&T: Yes, Mr. Byron. Please hold.
At this point, I begin trying to finish my dinner…
Supervisor: Mr. Byron?
Me: Yeth?
Supervisor: I understand you are not quite understanding our 10 cents a minute program.
Me: Is this AT&T?
Supervisor: Yes sir, it sure is.
ME: (I had to swallow before I choked on my food. It was all I could do to suppress my laughter and I had to be careful not to produce a snort.) No, actually, I was just waiting for someone to get back with me so that I could sign up for the plan.
Supervisor: OK, no problem. I'll transfer you back to the person who was helping you.
ME: Thank you.
I was on hold once again, and managed a few more mouthfuls. I need to end this conversation. Suddenly, there was an irritated but polite voice at the other end of the line…
AT&T: Hello Mr. Byron. I understand that you are interested in signing up for our plan.
ME: No, but I was wondering - do you have that "Friends and Family" thingy because I'm an only child and I'd really like to have a little brother.....
AT&T: click......